All Systems Operational
Exchange Operational
Asset Handler Operational
Order Matching System Operational
Support Services Operational
REST API (Internal) Operational
KYC Application Operational
Referrals Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2019
Completed - Maintenance has been postponed - an update regarding the state of maintenance will be released shortly.
May 25, 02:17 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 23:30 AEST
Scheduled - The exchange will be undergoing major upgrades across the board - upgrades will be applied to every component.

The downtime for this maintenance has been provisionally set for a 16-hour window.

During this time all exchange actions will be unavailable, deposits will be processed once the exchange comes back online.


- Threading model has been revised, delivering performance gains across the board.
- Reboot sequence has been revised, and is now a fraction of the previous time.
- Support for higher decimal precision.
- Memory footprint has been greatly reduced.
- Email service has been refactored, enabling more dynamic controls over the email service.
- Additional coin capabilities.
- Concurrent connection capacity has been increased by 200%+.
- Authentication flow has been revised.
- All order API calls have been revised.
- More granular controls around markets.
May 20, 15:58 AEST
May 24, 2019
Resolved - Wallet function has been restored, and the team is working on a backlog of requests.

Users may experience issues with EOS / ZEC while final issues are being resolved.
May 24, 23:56 AEST
Identified - We've identified an issue with our asset handler currently affecting all deposits and withdrawals - deposits are delayed, and withdrawals are suspended.

We will update this status page as new information arises.
May 23, 18:09 AEST
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 05:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 00:00 AEST
Scheduled - We will be installing the latest security releases on our systems - across the board.

During this time, the exchange will be taken offline - deposits sent to wallets will be processed once the maintenance is complete.
May 12, 17:28 AEST
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019
Resolved - Testing has been completed.
May 11, 18:17 AEST
Investigating - This is a test incident, to test out new features relating to communicating exchange status - there is no action required.
May 11, 18:01 AEST